Have a question about your order, shipping, or a specific item in our collection? We are here to help.
Customer Support
For inquiries regarding existing orders, shipping status, or product details, please email us at:
📧 sales@goddessasmr.com
Please include your Order Number in the subject line for a faster response.
Business Inquiries
For collaborations, sponsorships, or media inquiries, please contact:
📧 sales@goddessasmr.com
Response Time
We are a small, dedicated team. Please allow 24-48 hours (business days) for us to get back to you. We appreciate your patience.
⚠️ Important Note (Please Read)
Privacy: To protect the privacy of our models and team, we do not respond to personal messages, requests for meet-ups, or custom content requests sent through this channel.
Patreon Support: If you are a Patreon member and have questions about your subscription, please message us directly on the Patreon platform for priority support.
Frequently Asked Questions
Before emailing, please check if your question is answered here:
Where is my tracking number? Tracking is automatically emailed to you once the order ships (usually within 3-5 days).
Do you ship discreetly? Yes, all packages are plain and unmarked.