1. Our Commitment to Your Privacy
At HaNa Stocking , we understand that privacy and discretion are of the utmost importance to our customers. We are committed to protecting your personal information and ensuring that your shopping experience remains completely private and secure.
2. Discreet Shipping & Packaging (Crucial)
We know you value discretion.
Plain Packaging: All orders are shipped in plain, unmarked boxes or padded envelopes. There are NO logos, brand names, or descriptions of the contents on the outside of the package.
Shipping Label: The sender name on the shipping label will appear as a generic name (e.g., "CH Studio" or "Fulfillment Center") to ensure complete privacy upon delivery. No one will know what is inside the package except you.
3. Discreet Billing
We value your financial privacy.
Bank Statements: Charges on your credit card or bank statement will appear discreetly as SP * HN STORE or similar generic abbreviations via Shopify Payments/PayPal. We do not use descriptors that reveal the nature of the products.
4. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, and time zone.
When you make a purchase, we collect certain information from you, including:
Name
Billing Address & Shipping Address
Payment Information (credit card numbers are encrypted and processed by Shopify/PayPal; we do not store them).
Email Address & Phone Number
5. How We Use Your Information
We use the information we collect strictly to:
Fulfill your order (processing payment, arranging for shipping, and providing you with invoices/order confirmations).
Screen for potential risk or fraud.
Communicate with you regarding your order status.
6. Data Security
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties (except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential).
7. Age Restriction
Our website is intended for adults only. We do not knowingly collect personal information from individuals under the age of 18. By using this site, you confirm that you are at least 18 years of age.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@goddessasmr.com.